On Line Catalog
Contact Our Customer Service
Contact Our Technical Support
Request A Bid
View Cart
Welcome To Your Business Phone and IP System Superstore! Your BEST Source For Business Telephone Systems!
Alpine Communication Systems Inc.
Business VoIP Communication Systems
1.800.400.9884 (9am-3pm ET Mon-Fri)
 
 
CLICK HERE To See What Is In Your Shopping Cart
 
Welcome To Your Business Phone and IP System Superstore! Your BEST Source For Business IP Telephone Systems!
 
  Telephones.com carries Analog, Digital and IP Phone Systems by NEC, Vertical, Panasonic, Avaya,  Xblue, Adtran, Samsung, Aastra, Inter-Tel, Vodavi, Comdial, Microsoft, and many more!
 

CLICK ME! For The Best Prices on Business Telephone Systems!

Telephones.com carries the NEC DSX, Vertical SBX IP 320, Panasonic KXT, Avaya Partner ACS, Xblue X16, Adtran NetVanta, Samsung OfficeServ, AastraLink Pro, Inter-Tel 3000, Response Point, Vodavi STS, Comdial DX-120, and many more!
 
     
 
Telephones.com is a Member of the Better Business Bureau Reliability Program
 
Panasonic KX-TA824, KX-TAW848 And The Avaya Partner ACS Analog Business Telephone Systems
 
 
 Avaya Partner ACS
   Avaya Systems
   Partner ACS Systems
   ACS Voicemail Systems
   Avaya Wireless Phones
 
NEC DSX, Vertical Vodavi Starplus STS and Vertical Comdial DX-120 Digital Business Telephone Systems
 
 Vodavi Starplus STS
   Starplus STS System
   Get Prices On Starplus Kits
 
 Vertical DX-120
   Vertical DX120 System
 
IP Business Telephone Systems By Xblue, Vertical, Adtran, Aastra, Inter-Tel, Microsoft And Samsung
 
 NEC DSX
   NEC DSX System
   NEC DSX System Phones
   NEC DSX Voicemail
   DSX Wireless Phone
   NEC DSX Load Factors
   NEC DSX Headsets
 
 Vertical SBX IP 320
 
 Samsung OfficeServ
   Samsung Officeserv IP
   Samsung System Phones
   OfficeServ Applications
 
 
 
  Response Point
   Microsoft Response Point
 
 Mitel 3000 IP
   Mitel 3000 IP System
   Mitel 3000 Phones
   Mitel 3000 Accessories
 
 Xblue Networks
 
What is VoIP? SIP Trunking Service Plans, Cordless WiFi Phones, Network IP Cameras And Network PoE Switches
 
 Phone System Accessories
   WiFi Wireless IP Phones
   Music On Hold Players
   Conference Speakerphones
   PA Amps, Speakers, Horns
   Network IP Switches
   Network IP Cameras
 
 VoIP (Voice Over IP)
   What is VoIP Or IP?
   SIP Service Plans
   IP & Wireless WiFi Phones
   Network IP Cameras
   Network PoE Switches
 
Request a Bid or Quote
 
Contact Technical Support
 
Contact Customer Service
 

 

 

 

Telephones.com contacts 1 out of every 10 customers (sometimes more, but never less) to get a general feedback on their new system approximately 30 days after installation. Customer overall satisfaction is based on overall ease of installation and programming, ease of use (user friendlyness), and the users interpretation of the overall quality of the equipment. We try to be as bias as possible and only compile information provided by our customers after their system has been fully installed and programmed as well as fully understood by the individual users. A survey is only conducted if the customer or user is fully trained on the basic operation of the system, including associated accessories and voicemail. Comments by users not fully trained on the system are not taken into consideration. A high score (or low score) should not be taken as an accurate assessment of the equipment, and used only as a general guide. Some systems may be highly praised by a user because of its features and quality, but given a low score simply because that user wanted more choices in phones, or simply wanted a system with more expandability. Even though fairly accurate, please use the below guide as another tool to help you determine basic differences.

Telephone System Comparison

System Model Approx Cost

Expansion Lines & Phones

Telephone Types Installation & Programming Connection Jack Type

Overall Customer Rating5 Star

Analog Telephone Systems

Panasonic KX-TA824 Least expensive 3X8 to 8X24 Analog Only Easy 2 pair RJ14C** 4 Star
Avaya Partner SEO   3X8 Only Analog Only Easy 2 pair RJ14C** 3 Star
Avaya Partner ACS   3X8 to 17X41*** Analog Only Easy 2 pair RJ14C** 5 Star
Panasonic KX-TAW848 Most expensive 4X4 to 8X48*** Analog Only Moderate 2 pair RJ14C** 5 Star

Digital Telephone Systems

NEC DSX 40 Least expensive 4X8 to 40 total ports**** Analog & Digital Difficult 1 pair RJ11C** 3 Star
NEC DSX 80   8X16 to 80 total ports**** Analog & Digital Difficult 1 pair RJ11C** 3 Star
Vertical DX 120   4X8 to 40X80 Analog & Digital Easy 1 pair RJ11C** 5 Star
Vodavi Starplus STSe   4X8 to 24X48*** Analog & Digital Easy 1 pair RJ11C** 4 Star
NEC DSX 160   0X0 to 160 total ports**** Analog & Digital Difficult 1 pair RJ11C** 3 Star

IP Telephone Systems

Xblue X16 IP System Least expensive 4X16 to 6X16 Digital & IP* Extremly Easy 1 pair RJ11C** 3 Star
Vertical SBX IP 320   3X8 to 12X32 Digital, Analog & IP* Easy 1 pair RJ11C** and 4 pair RJ45** 4 Star
Inter-Tel 3000 IP   2X8 to 20X40 Digital, Analog & IP* Moderate 1 pair RJ11C** and 4 pair RJ45** 3 Star
Microsoft Response Point   4X50 to 8X50 Digital, & IP* Easy 1 pair RJ11C** and 4 pair RJ45** 5 Star
AastraLink Pro   Ports: 6 FXO + 2 FXS Up to 50 Extensions (25 and under recommended) Digital, & IP* Moderate 4 pair RJ45** 5 Star
Samsung OfficeServ 7100   4X8 to 24X32 Digital, Analog & IP* Moderate 1 pair RJ11C** and 4 pair RJ45** 5 Star
Adtran NetVanta 7060   2X8 to Dual T1'sX50 Digital, & IP* Moderate 4 pair RJ45** 5 Star

* Some systems may require an optional expansion card in order to handle different types telephones

** Most analog system phones only require an industry standard 2 pair RJ41 jack. Most digital system phones only require an industry standard 1 pair RJ11 jack. Most IP system phones require a cat 4 pair cat5/6 RJ45 jack. Depending on the type of phones used, some IP systems that use analog, digital and IP phones (like the samsung OfficeServ) may use a combination of different types of jacks.

*** Maximum expansion is determined by the type of optional expansion cards and/or telephones used. Some IP systems may require an optional switch or router in order to accommodate the amount of telephones required.

**** Total ports are combination lines and stations (some restrictions apply)


Some IP Systems require the licensing of optional equipment and software. Larger, more advanced IP Systems like the Allworx, Samsung OfficeServ, and the Vertical SBX IP320 have optional advanced features and functions that may require the purchase of separate licenses and/or equipment in order to activate that particular product or feature. An example of this would be adding an off-site IP telephone in a different city or state connected to the main system that might require a site license. License costs and optional features vary from IP system to IP system, so please research them thoroughly. Smaller systems that DO NOT require licensing fees are the Vertical Xcelerator IP, Avaya Quick Edition IP, and the Inter-Tel 3000 IP.

Is an IP system right for me?

Even if you don't need an IP telephone system yet, Telephones.com still recommends going with an IP system. Most IP systems actually come out of the box as a conventional digital telephone system. You would install, program, and use it just like any other telephone system. Once you are ready to add go IP, you simply add the optional IP module and IP telephones. This keeps your initial costs down, and similar to a conventional telephone system.

Are you still using *TDM? Time-Division Multiplexing (TDM) is used in traditional digital phone systems. TDM could very well be reaching its expiry date, and the timeline for support for TDM is shrinking. It's inevitable. TDM is being quickly displaced with VoIP and IP Telephony.

IP Phone Systems have features and optional equipment that are EXTREMLY advanced and unlike most features found on conventional analog, digital, or hybrid systems. IP Phone Systems are NOT harder to install than regular conventional systems, but they may require additional expertise when it comes to programming and configuring them. Besides the basic telephony knowledge required for phone systems, a complete understanding of LAN’s, WAN’s and Data Networking is also required for programming and configuring most IP Systems for off-site operations. The provided system manuals will fully explain this in technical terms, but depending on your knowledge on IP addressing, you may also require help from your local Network Administrator since the provided manuals will assume you already have a basic knowledge of computer networking fundamentals. An IP phone system will become PART of your computer network system (LAN), so if you understand your LAN's operations, you should have no trouble integrating the phone system to it. The rule of thumb here is that if you can configure a computer network system using IP addresses, MAC addresses, routers and switches, etc, then you should be able to set up an IP phone system as well. Most IP Systems tend to cost more than a conventional analog or digital phone system due to the more advanced features they contain. If you DO NOT have multiple offices that require integration or require off site locations for telecommuters, then most likely a regular analog or digital phone system will meet all your business needs and requirements.

Are there disadvantages to an IP phone system?

  • On the average, and IP phone system will cost you more. If you don't have multiple business locations that need to be networked together, a conventional analog, digital or hybrid phone system may be a better choice for you.
  • Most IP Phone System require CAT5/6 wiring. Its the same wiring used for your Computer network system. This may be advantages when adding a phone where a PC is already located because you can use the same wiring for both the IP phone and PC. If you don't have a networked PC at that location, then you will need to run Cat5/6 wiring to that location for the IP phone.
  • There is a myth that an IP system is not reliable. The fact is, an IP system is just as reliable, if not more reliable, than a conventional digital phone system. The MOST commonly reported problem with an IP system has to do with Quality-of-Service (QoS). The fact is, if you do not have the proper amount of bandwidth at all locations, then you will experience poor voice quality. The rule of thumb is simple. Maintain proper bandwidth for the amount of equipment is use and you will be extremely happy with the features and functions of an IP system. Period.

Need more help? ask us or download the free dummies manuals below provided by Avaya (also apply to all other IP phone systems):

Download SIP for Dummies by Peter Gregory Download SIP for Dummies by Peter Gregory Download SIP for Dummies by Peter Gregory

Panasonic Video Doorphones
Why IP Or VoIP?
The latest VoIP systems are available RIGHT NOW! Due to the fact that most major manufacturers have joined the VoIP market over the last several years, the time could not be better for you to get into this latest technology! There are many brands out there now, so let our IT professionals help you decide on the best system for you!
 
Already Got The Latest IP Phone System? See All The Additional Cool Stuff You Can Get For It!
 
NEC DSX Phone Systems
Still Confused About VoIP?
Don't be. We'll make it simple. Our technicians are Microsoft Certified (MCITP) IT Professionals and can help you determine the best VoIP system for your specific application. After all, Telephones.com has been in the telecommunications business for over 23 years now and knows business telephone systems like no other! Not only will Telephones.com provide the best equipment at the best price for your business, but we will continue to provide you with professional support throughout the life of your system. Try out our Award Winning Service for yourself. Call us at 800.400.9884 and let one of our IT professionals help you determine the best system for you.
 
Telephones.com Carries A Wide Range Of Commercial Quality Conference Room Speakerphones!
 
Vertical DX 120 Telephone System
Get FREE Tech Support And Software!
 
 
As always, you will receive FREE tech support for life on any phone system purchase! Need phone system programming software? All required system manuals and programming software are included FREE with every system!
 
Thinking about a new VoIP Phone System? We Have The RIGHT PoE Switch For You!
 
Vertical SBX IP 320 Phone System
Get FREE Ground Shipping and Overlays!
 
FREE shipping is included on orders within the contiguous US and NO TAX on 49 states! Ordering a complete phone system? Also receive additional FREE overlay labels and the overlay label printing software! Many Pre-Packaged Kits also receive our own Quick Connect Block!
 
YES! Telephones.com Carries Professional PA Amps, Speakers and Horns!
 
Allworx IP Telephone System
Best Pre-Packaged Kits
 1. Avaya Partner ACS Phone System
 2. Xblue X16 IP Phone System
 3. Panasonic KX-TA824 Phone System
 4. Panasonic KX-TAW848 Phone System
 5. Microsoft Response Point IP Phone System
 6. Vertical DX 120 Digital Phone System
 7. Adtran NetVanta IP Phone System
 8. NEC DSX Digital Phone System
 9. Mitel 3000 IP Phone System
10. Vertical SBX IP 320 Phone System
11. AastraLink Pro 160 IP Phone System
12. Vodavi Starplus STSe System
13. Samsung OfficeServ 7100 IP System
 
See The NEW Music On Hold (MOH) Digital Music Players!
 
Vodavi Starplus STS Telephone System
Phone Systems Features
 2. Xblue X16 IP Phone System
 3. Panasonic Analog Phone System
 4. NEC DSX Digital Phone System
 5. Vertical DX120 Phone System
 6. Adtran NetVanta IP Phone System
 7. Microsoft Response Point IP Phone System
 8. Mitel 3000 IP Phone System
 9. Vodavi Starplus STSe Phone System
10. Samsung OfficeServ 7100 IP System
11. Vertical SBX IP 320 Phone System
12. AastraLink Pro 160 IP Phone System
 
These network cameras are so incredible, if you buy one - you'll buy the rest!
 
Samsung OfficeServ IP Phone System
The LATEST IP Technology:
Xblue X16 IP Phone System
Samsung OfficeServ 7100 IP Phone System
Vertical SBX IP 320 Phone System
Mitel 3000 IP Phone System
Microsoft Response Point IP Phone System
AastraLink Pro 160 IP Phone System
NEC DSX Digital Phone System
Adtran NetVanta IP Phone System
Wired And WiFi Wireless IP Phones
VoIP Service Plans - SIP Trunking
What Is VoIP Or IP?

Telephones.com suggests small businesses or organizations should consider transitioning to IP telephony when:


• They are using IP Centrex lines that will support phone and Internet service on the same network. Moving to IP telephony will immediately reduce costs because these lines are so expensive.
• The organization is moving to a new building. Since the wiring does not yet exist, it’s simple to create a consolidated data and voice network.
• They are coming to the end of a PBX lease agreement or the current phone system is outdated, obsolete or unsupported by a vendor or service provider.
• The company has offices in different area codes and employees dial a lot of long-distance numbers. The reduction in toll charges will be immediate and significant.

You will also want to consider IP telephony for your organization if:

• Your locations shift in size often
• Locations are added regularly
• You have a relatively small technology staff
• You use a great deal of outsourced telephony services that are beginning to add up
• Many of your employees frequently work remotely

Once you’ve evaluated your organization carefully, analyzing the costs of your current telephony solution along with your employee productivity and customer service needs, and decided that indeed, IP telephony is the way to go, the next chapter will help you with the vendor evaluation and selection process.

Customers that want to extend IP telephony across the WAN have three basic adjustments to make to their network:

  • A high speed broadband connection with enough bandwidth to support all your computers with simultaneous internet connections, multiple SIP trunks, network cameras, etc, etc.
  • A Quality-of-Service (QoS) mechanism so that all the routers in a connection give voice traffic top priority. Your more advanced routers will provide QoS.
  • Sufficient local and wide-area bandwidth to accommodate the needs of a real-time application like voice. On the average, to use 1 line of SIP service, you must have a minimum of 128k on both inbound and outbound paths of your broadband circuit, and a maximum latency of 150 milliseconds.
  • A Service Level Agreement (SLA) with a fiber or long-haul service provider containing specific thresholds for packetized conducive for voice handling.

*Time-Division Multiplexing (TDM) is a type of digital or (rarely) analog multiplexing in which two or more signals or bit streams are transferred apparently simultaneously as sub-channels in one communication channel, but are physically taking turns on the channel. The time domain is divided into several recurrent timeslots of fixed length, one for each sub-channel. A sample byte or data block of sub-channel 1 is transmitted during timeslot 1, sub-channel 2 during timeslot 2, etc. One TDM frame consists of one timeslot per sub-channel. After the last sub-channel the cycle starts all over again with a new frame, starting with the second sample, byte or data block from sub-channel. What does this mean? It means that a shift in the market has occurred. TDM is being quickly displaced with VoIP and IP Telephony. IP systems are now an essential component of the business technology infrastructure. We use to think that this technology was off in the future, and we didn't need to worry about it yet. Actually, it here now, and you will get left behind if you don't adapt now.!


Yes, We Accept All Of These Including Company Checks And Bank Wire Transfers!

Get FREE FedEx ground shipping when you place this order on line!

 

HOME | Avaya | NEC | Vodavi | PanasonicXblue Networks | Response PointInter-TelVertical DX 120Adtran NetVanta | Vertical SBX | Samsung OfficeServ | AastraLink Pro 
Catalog | What Is IP Or VoIP?SIP Service Plans | Conference Room Speakerphones | Compare Our SystemsWho are we? | Contact Sales | Contact Support  
IP Wired & Wireless Phones | Network IP Cameras
Network PoE SwitchesPaging Equipment | Music On Hold | Request a Bid

Telephones.com is operated by Alpine Comm Systems. Prices and specifications are subject to change without notice
Telephones.com logos are registered trademarks of Alpine Communication Systems, Inc and its subsidiaries in the United States
All other company, product names and logos mentioned herein are registered trademarks of their respective owners and listed companies
Copyright | Privacy Policy | Terms of Use

Contractors License Number 649803   DUNS number 87-852-2325   BBB number 1060428201139|

 
Get Prices or Place an Order | Contact Our Customer Service | Contact Our Technical Support
Copyright 1994 - Alpine Communication Systems, Inc. All rights reserved.