At
Alpine Communication Systems, Inc (www.telephones.com),
we are committed to protecting your privacy. We use
the information we collect about you to process orders
and to provide a more personalized shopping experience.
Physical, electronic and managerial procedures have
been employed to safeguard the security and integrity
of your personal or business information. Telephones.com
encrypts all billing information providing the latest
technology in secure online ordering 24 x 7 using a
security-enhanced shopping cart and payment system.
All Telephones.com agents and contractors with access
to personal information obtained through our security
enabled web site are also bound to adhere to our policies
as part of their contract with Telephones.com.
What
information do we collect? How do we use it?
When
you order from Telephones.com, we need to know your
name, e-mail address, mailing address, credit card number
and expiration date. This allows us to process and fulfill
your orders and to notify you of your order status.
Telephones.com will use your personal or business information
only for the purpose for which it is submitted, such
as to reply to your emails, handle your requests, and
process orders and business requests that you have submitted.
When you voluntarily sign up for our E-mail list, we
need only an e-mail address - which we use to send the
information you requested. This email address is NEVER
given out or sold to other companies requesting it.
It is ONLY used for the purpose requested.
When you enter a contest or other promotion with us,
we may ask for your name, address, fax number or e-mail
address so we can administer the contest and notify
winners. This information is NEVER given out or sold
to other companies requesting it. It is ONLY used for
the purpose requested.
How
does Alpine Communication System (www.telephones.com)
further protect this customer information?
When
you place orders or access your account information,
we offer the use of a secure server. The secure server
software (SSL) encrypts all information you input before
it is sent to us. Furthermore, all of the customer data
we collect is protected against unauthorized access.
Our servers are constantly being upgraded to the highest
possible security levels available.
Telephones.com
may release personal or business information under the
following circumstances:
- Where
release is required by law (for example, a subpoena)
or regulation or is requested by a government agency;
- Where
our records indicate a company may be engaged in fraudulent
activity or other deceptive practices that a governmental
agency should be made aware of;
- To
appropriate governmental authorities, where warranted
by a company's failure to participate in the advertising
self-regulatory process or respond to an online privacy
complaint, or where a company fails to honor the recommendations
of the National Advertising Division, Children's Advertising
Review Unit; Telephones.com does not knowingly collect
or maintain any personal information from children
under the age of 13. In addition, no part of our sites
are designed with the purpose of attracting any person
under age 13; or
- To
appropriate persons, where your communication suggests
possible harm to others
If
your personal information changes or you would like
to review the personal information we may have on file, please
e-mail us with the new information. Let us also
know what led to your submission of personal information
so we may efficiently locate your information.
What
about "cookies"?
"Cookies"
are small pieces of information that are stored by your
browser on your computer's hard drive. Our cookies do
not contain any personally identifying information.
Most Web browses automatically accept cookies, but you
can usually change your browser to prevent that. Even
without a cookie, you can still use most of the features
in our store, including placing items in your shopping
cart and purchasing them. Our web site is not set up
to track, collect or distribute personal information
not entered by users. Our site logs do generate certain
kinds of non-identifying site usage data, such as the
number of hits and visits to our sites. This information
is used for internal purposes by technical support staff
to provide better services to the public and may also
be provided to others, but again, the statistics contain
no personal information and cannot be used to gather
such information or trace its origin.
Your
privacy is important to us. By participating in the
Council of Better Business Bureau’s BBBOnLine
Privacy Program we have made a commitment to meet the
program’s strict requirements regarding how we
treat your information and have it verified by BBBOnLine.
Further information about this program is available
at www.bbbonline.org.
All BBBOnLine Privacy Program participants are required
to work with the program's dispute resolution process.
The Privacy Program will only accept complaints regarding
the misuse of personally identifiable information by
a website operator. For more information about the Privacy
Program dispute resolution process visit www.bbbonline.org/privacy/dr.asp.
Your
Consent:
By
using our website, you consent to the collection and
use of this information by Alpine Communication Systems,
Inc. If we decide to change our privacy policy, we will
post those changes on this page so that you are always
aware of what information we collect, how we use it,
and under what circumstances we disclose it.
In
Summary:
Alpine
Communication Systems, Inc (www.telephones.com). is
committed to protecting your privacy. We use the information
we collect on the site to make shopping at WWW.TELEPHONES.COM
possible, and to enhance your overall shopping experience.
Tell
Us What You Think:
Alpine
Communication Systems, Inc welcomes your questions and
comments about privacy. Please e-mail these questions
to Customer
Service.
Alpine
Communication Systems, Inc
http://www.telephones.com/
11856 Balboa Blvd suite 210
Granada Hills, California 91344
Equipment
Orders
To
place an order, please call: 800.400.9884 or
use our on
line shopping cart
Local 818.360.8790 Fax 818.391.1997
Sales
Inquiries
Technical
Support Inquiries
Request
A Bid or Quote
On
Line Orders
http://store.telephones.com/
Hours
of Operation
Monday - Friday 9 AM - 3 PM ET
CLOSED Saturdays, Sundays and Holidays
California
State Contractor's License No 649803
BBB (Better Business Bureau) AAA Rating NO 100030843
Dun
& Bradstreet No 87-852-2325
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